Overwhelmed by manual processes? Boost efficiency and impress customers with Salesforce Service Cloud – your complete, adaptable service solution.
This feature helps deliver service on the social media platform itself without asking the customer to visit separate web pages for interaction.
This allows customers to help themselves by helping each other. Many tools are available for self service on various troubleshooting requirements.
Make sure to provide your service experts with the assistance they need by offering expert solutions and utilising AI-powered interactions.
Automate service processes, streamline workflows, and find key articles, topics, and experts to support your agents and delight customers.
Connect your business departments with a single view of your customer date, and grow your relationship with them.
Expand the workload capacity of current infrastructure, transitioning from providing boutique support to establishing large-scale support centers.
Tether’s dedicated BA, PM, and QA teams are ISO 9001 certified, guaranteeing professionalism and focus on successful delivery.
Transition smoothly from hypercare to BAU with Tether’s strong support infrastructure. We’re equipped to handle all administrative aspects of your Salesforce organisation.
Our history of successful delivery into enterprise environments highlights our proven capabilities.
Head od Marketing at Technical Fibre Products and TFP Hydrogen