Agentforce
Build and customise autonomous AI agents to support your employees and customers 24/7, including full integration with the Salesforce ecosystem.
Agentforce is a proactive, autonomous AI application that provides specialized, always-on support to employees or customers. You can equip Agentforce with any necessary business knowledge to execute tasks according to its specific role.
Autonomously engages with patients, providers, and payers to resolve inquiries, provide summaries, and take action across multiple channels.
Autonomously analyses data, proactively manages client requests, and provides personalised service across retail, commercial, and investment banking.
Autonomously share campaign insights, proactively manage customer outreach, and resolve cases for fashion, grocery, and convenience retailers.
Autonomously helps Operations teams manage plan creation, resourcing needs, and track progress across teams.
Autonomously analyse customer surveys and reviews, proactively suggest customer retention improvements, and manage omni-channel experiences.
Autonomously share data insights, conduct visualisations, and suggest data-driven actions to take.
Autonomously monitor security threat detection, share network insights, and resolve customer and employee helpdesk support cases.
Autonomously share insights on financial reporting and risk assessments, act on fraud detection, and resolve compliance-related queries.
Teams can now create their own custom Agentforce fast for any department with a new library of pre-built skills. These skills span CRM, Slack, Tableau, and partner use cases, as well as your own custom skills. Agentforce can also take action in any system or workflow by connecting to existing API’s or with MuleSoft’s pre-built connectors to over 40 systems.
Agentforce is now available in Slack bringing customisable digital labor to where work happens. All of your employees can now collaborate with Agentforce directly in Slack to handle busy work, answer questions, and deliver instant expertise, so your team can stay focused on high-impact work. And Agentforce can now draw from conversational data to make every action and answer more relevant.
The Atlas Reasoning Engine is now smarter with enhanced reasoning and data retrieval techniques. This enables Agentforce to think deeply when presented with complex, multi-step questions – reasoning across data sources that have been enriched with additional customer-specific metadata, so that Agentforce can take the best action and deliver accurate, well-researched responses with inline citations.
Tether provides a unique blend of experience, innovation, and customer-centricity in its Salesforce consulting services. Our consultants are seasoned professionals, adept at understanding your business goals and aligning them with the Salesforce platform’s capabilities. We help you navigate the complexities of Salesforce, delivering tailored solutions that maximize return on your investment. With Tether, you’re not just gaining a consultant; you’re partnering with a team committed to your success.
Tether’s support capability ensures seamless transitions and reliable assistance throughout your Salesforce project’s lifecycle.
Our consistent success with enterprise customers speaks volumes about our expertise and reliability.
MetaCompliance
Head od Marketing at Technical Fibre Products and TFP Hydrogen